Introduction
Shiksha Saar ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shikshasaar.com or use our career counselling services.
Please read this policy carefully. By using our website or services you agree to the practices described here. If you do not agree, please discontinue use of our website.
Information We Collect
We may collect the following categories of information:
- Personal identification information — name, email address, phone number, city, and class/stream details you provide when submitting a counselling enquiry or contact form.
- Usage data — pages visited, time spent on pages, referrer URL, browser type, and device type collected automatically via cookies and server logs.
- Communications — records of emails, WhatsApp messages, or calls you initiate with our counselling team.
- Assessment data — responses to psychometric or aptitude assessments completed as part of our counselling programme.
How We Use Your Information
We use the information we collect to:
- Respond to your counselling enquiries and provide personalised guidance.
- Send appointment reminders, session summaries, and follow-up communications.
- Improve our website, services, and content based on usage patterns.
- Send occasional newsletters or updates about exams, admission deadlines, and career tips (you may opt out at any time).
- Comply with legal obligations or respond to lawful requests from authorities.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Cookies & Tracking Technologies
Our website uses cookies — small text files stored on your device — to remember your preferences, analyse traffic, and improve user experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features.
We may use third-party analytics services (such as Google Analytics) that collect anonymised data about website traffic. These providers have their own privacy policies governing their use of such data.
Data Sharing & Disclosure
We may share your information with:
- Service providers — trusted third parties who assist us in operating our website or delivering services (e.g., email delivery, cloud storage), bound by confidentiality agreements.
- Legal requirements — when required by law, court order, or governmental authority.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
Data Retention
We retain your personal data for as long as necessary to provide our services or as required by applicable law. If you request deletion of your data, we will honour that request unless we are legally required to retain certain records.
Security
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your personal data.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with a data protection authority.
To exercise any of these rights, please contact us at connect@shikshasaar.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are intended for students aged 14 and above. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Shiksha Saar
SCF-138, First Floor, Sector 17 Market, Faridabad, Haryana 121006
Email: connect@shikshasaar.com
Phone: +91 73032 71166